Hi everyone!
I'm trying to perform the Service Catalog but I'm having problems to create a Service Request after approving a Service Order.
In my case, I'm using the Service Catalog to create a Service Order for a new employee taking the role of an end user (SOLMANREQ) and then, using a business role (SOLMANPRO), create a Service Request. (TCODE: SM_CRM)
The problem is that I haven't the ability to set the status of the Service Product line item 'to approved' just to create the Service Request as you can see in the image below.
How could I solve this problem?
Thank you very much in advance!
Jose.
