Hi
We are using SMIN (actually ZMIN in customer namespace) in Solution Manager 7.1
I have created a test incident for SAP just to ensure it's working, which it is.
However, I have logged into the SAP Support Portal to just check the OSS Incident and how it compares to the information I put in Solman.
Short Text and Description both come across ok.
However, the "Information for SAP" field in Solution Manager (which I thought was the field that WOULD come across) does NOT show in SAP Support Portal.
So just confirming, should "Information for SAP" come across into the OSS incident?? If so, why isn't it appearing for me?
Also, is there any way to add "Steps for Reconstruction" in Solman? This area is also blank in SAP Support Portal.
Thanks very much!!!!!!!
Shaun