Hi Experts, actually we are using the BFR ST Determination binded to Categories, but in one status we need to forward the Incident to one specific Team Support, it is possible to do it? theres any document about it?
Thanks in advance,
Paul
Hi Experts, actually we are using the BFR ST Determination binded to Categories, but in one status we need to forward the Incident to one specific Team Support, it is possible to do it? theres any document about it?
Thanks in advance,
Paul