Hi,
When I patch solution manager 7.1 SP04 to SP12. I meet this kind of issue as below.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Severe error(s) occurred in phase MAIN_SHDRUN/START_SHDI_FIRST!
Last error code set: Shadow instance couldn't be started, check 'STARTSFI.LOG' and 'DEVTRACE.LOG': RFC login to system KS1 ashost IDES-SM nr 03 gwhost IDES-SM gwservice sapgw03 failed with code 1 key RFC_COMMUNICATION_FAILURE: <br/> LOCATION CPIC (TCP/IP) on local host with Unicode<br/> ERROR partner '192.168.11.192:3303' not reached<br/> TIME Wed Jan 07 14:21:54 2015<br/> RELEASE 721<br/> COMPONENT NI (network interface)<br/> VERSION 40<br/> RC -10<br/> MODULE nixxi.cpp<br/> LINE 3283<br/> DETAIL NiPConnect2: 192.168.11.192:3303<br/> SYSTEM CALL connect<br/> ERRNO 10061<br/> ERRNO TEXT WSAECONNREFUSED: Connection refused<br/> COUNTER 47<br/>
To analyze errors during the start of the shadow instance, check the 'STARTSFI.LOG' and 'DEVTRACE.LOG' files in directory 'C:\usr\sap\KS1\SUM\abap\log'.
Repeat the phase until the shadow instance is started and you can log on to instance number '03'.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
After search from sap scn, I try to restart shadow instance but it can't get started successfully.
And also, I confuse why error info shows solution manager system instance 03 and sapgw03 ? I can't find system instance 03 in sapmmc. Any idea?
1. FROM STARTSFI.LOG#
3 ETQ123 20150107141428: PID 9284 exited with status 0 (time 0.000 real)
1 ETQ206 Executing pre-phase DB specific actions.
1 ETQ200 Executing actual phase 'MAIN_SHDRUN/START_SHDI_FIRST'.
1 ETQ399 Phase arguments:
2 ETQ399 Arg[0] = 'START_SERVICE'
2 ETQ399 Arg[1] = 'DEVTRACE.LOG'
4 ETQ380 computing toolpath for request "TP_ALWAYS_NEW"
4 ETQ381 request "TP_ALWAYS_NEW" means "always tp from DIR_PUT/exe, for phase KX_SWITCH"
4 ETQ382 translates to group "R3UP_TOOL_GROUP_NEW"
4 ETQ399 Requirement for tp maps to 'exe'
4 ETQ383 translates to path "C:\usr\sap\KS1\SUM\abap\exe"
2 ETQ399 Distribute 3 parallel processes to 2 tp and 2 R3trans.
2 ETQ399 Starting shadow instance
4 ETQ399 Set database connect to shadow.
4 ETQ399 Set environment for shadow connect:
4 ETQ399 Set RFC variables for shadow connect:
4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'
4 ETQ380 computing toolpath for request "TP_SHADOW_CONNECT"
4 ETQ381 request "TP_SHADOW_CONNECT" means "tp needs to connect to shadow system"
4 ETQ382 translates to group "R3UP_TOOL_GROUP_NEW"
4 ETQ399 Requirement for tp maps to 'exe'
4 ETQ383 translates to path "C:\usr\sap\KS1\SUM\abap\exe"
4 ETQ399 Set tool parameters for shadow connect with TPPARAM 'SHADOW.TPP'.
4 ETQ399 Set RFC variables for shadow connect:
4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'
1 ETQ359 RFC Login to: System="KS1", AsHost="IDES-SM" Nr="03", GwHost="IDES-SM", GwService="sapgw03"
2EETQ231 RFC Login failed
4 ETQ399 Set RFC variables for shadow connect:
4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'
1 ETQ359 RFC Login to: System="KS1", AsHost="IDES-SM" Nr="03", GwHost="IDES-SM", GwService="sapgw03"
2EETQ231 RFC Login failed
1 ETQ399 SYSTEM MANAGER: SAPControl action START failed for instance 03 ('Error: System is still down!').
1 ETQ399 SYSTEM MANAGER: CheckSystemStatus.
1 ETQ399 SAPCONTROL MANAGER: getProcessList with host: IDES-SM and instance: 03
3 ETQ120 20150107142214: PID 9376 execute 'C:\usr\sap\KS1\SUM\abap\exe\sapcontrol.exe -format script -prot PIPE -host IDES-SM -nr 03 -function GetProcessList', output written to 'C:\usr\sap\KS1\SUM\abap\log\SAPup.ECO'.
3 ETQ123 20150107142215: PID 9376 exited with status 0 (time 0.000 real)
1EETQ399 SYSTEM MANAGER: START of mandatory instance 03 on server IDES-SM has failed
2EETQ399 Starting shadow instance failed
1EETQ399 Last error code set is: Shadow instance couldn't be started, check 'STARTSFI.LOG' and 'DEVTRACE.LOG': RFC login to system KS1 ashost IDES-SM nr 03 gwhost IDES-SM gwservice sapgw03 failed with code 1 key RFC_COMMUNICATION_FAILURE:
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '192.168.11.192:3303' not reached
TIME Wed Jan 07 14:21:54 2015
RELEASE 721
COMPONENT NI (network interface)
VERSION 40
RC -10
MODULE nixxi.cpp
LINE 3283
DETAIL NiPConnect2: 192.168.11.192:3303
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 47
1EETQ204 Upgrade phase "START_SHDI_FIRST" aborted with severe errors ("20150107142215")
2. FROM SAPup.ECO#
EXECUTING C:\usr\sap\KS1\SUM\abap\exe\sapcontrol.exe -format script -prot PIPE -host IDES-SM -nr 03 -function GetProcessList
07.01.2015 15:10:15
GetProcessList
OK
0 name: msg_server.EXE
0 description: MessageServer
0 dispstatus: GREEN
0 textstatus: Running
0 starttime: 2015 01 07 15:04:59
0 elapsedtime: 0:05:16
0 pid: 8900
1 name: enserver.EXE
1 description: EnqueueServer
1 dispstatus: GREEN
1 textstatus: Running
1 starttime: 2015 01 07 15:04:59
1 elapsedtime: 0:05:16
1 pid: 8656
2 name: disp+work.EXE
2 description: Dispatcher
2 dispstatus: GRAY
2 textstatus: Stopped
2 starttime: 2015 01 07 15:04:59
2 elapsedtime: 0:01:04
2 pid: -1
3. FROM DEVTRACE.LOG#
Wed Jan 07 14:17:21 2015
*** ERROR => DpHdlDeadWp: W0 (pid 8180) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W1 (pid 9384) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W2 (pid 5540) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W3 (pid 10016) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W4 (pid 1380) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W5 (pid 9064) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W6 (pid 1844) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W7 (pid 9944) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W8 (pid 9348) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W9 (pid 5504) died (severity=0, status=0) [dpxxwp.c 1740]
*** ERROR => DpHdlDeadWp: W10 (pid 5208) died (severity=0, status=0) [dpxxwp.c 1740]
*** DP_FATAL_ERROR => DpWPCheck: no more work processes
*** DISPATCHER EMERGENCY SHUTDOWN ***
C Wed Jan 07 14:16:46 2015
C Driver: sqlncli10.dll Driver release: 10.50.2769
C GetDbRelease: 10.50.2769.00
C GetDbRelease: Got DB release numbers (10,50,2769,0)
C comm. rd. spid 130
C unc. rd. spid 136
B Connection 0 opened (DBSL handle 0)
M ThInit: db_connect o.k.
M ICT: exclude compression: *.zip,*.rar,*.arj,*.z,*.gz,*.tar,*.lzh,*.cab,*.hqx,*.ace,*.jar,*.ear,*.war,*.jpg,*.pdf,*.gzip,*.uue,*.bz2,*.iso,*.sda,*.sar,*.gif,*.png,*.swc,*.swf
M rdisp/thsend_order : -1 -> 1
M rdisp/system_user_handshake : -1 -> 0
I MtxInit: 0 0 0
M SHM_PRES_BUF (addr: 0000000014D40050, size: 4400000)
I *** ERROR => [CreateOsShm] CreateFileMapping(9,262144 KB) failed with Err=1455
ERROR_COMMITMENT_LIMIT: The paging file is too small for this operation to complete. [shmnt.c 2263]
I *** ERROR => ShmCreate: Create (9,268435456,3) failed [shmnt.c 535]
M *** ERROR => ThShMCreate: ShmCreate SHM_ROLL_AREA_KEY failed [thxxhead.c 2821]
M *** ERROR => ThIPCInit: ThShMCreate [thxxhead.c 2212]
M ***LOG R19=> ThInit, ThIPCInit ( TSKH-IPC-000001) [thxxhead.c 1607]
M in_ThErrHandle: 1
M *** ERROR => ThInit: ThIPCInit (step 1, th_errno 17, action 3, level 1) [thxxhead.c 11535]
M
M Info for wp 0