Hi Experts,
I am doing solman support packs update through SUM tool.
I am facing the error at the phase EXTRACTION - INITIAL SOTWARE EXTRACTION
Could you please help me to resolve the issue
Error :
Severe error(s) occurred in phase PREP_PRE_CHECK/SPAMCHK_INI!
Last error code set: RFC error system PTS nr 00 function 'OCS_API_GET_SPAM_VERSION' failed with
code 3 key SYNTAX_ERROR: Syntax error in program SAPLOCS_CORE .
Trouble Ticket Generation
A trouble ticket and an archive with all relevant log files have been generated.
Trouble ticket: "E:\usr\sap\<SID>\SUM\abap\log\SAPup_troubleticket.log"
Log archive: "E:\usr\sap\<SID>\SUM\abap\log\SAPup_troubleticket_logs.sar"
SAPup_troubleticket.log:
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This trouble ticket was created by SAPup on 20150325110734
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SAPup broke during phase SPAMCHK_INI in module PREP_PRE_CHECK / Checks the system status
Error Message: RFC error system PTS nr 00 function 'OCS_API_GET_SPAM_VERSION' failed with
code 3 key SYNTAX_ERROR: Syntax error in program SAPLOCS_CORE .
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Summary of SAPup:
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SAPehpi Release: lmt_008
SAPehpi Version: SAPup release lmt_008 version 53.000
Start Release: 702
Target Release: not yet known
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Summary of host system details:
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SID: <SID>
Host: <hostname>
MS Host: <hostname>
GW Host: <hostname>
Start Path: E:\usr\sap\<SID>\DVEBMGS00\exe
Kernel Path: E:\usr\sap\<SID>\DVEBMGS00\exe
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Summary of operating system details:
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OS Type: Windows NT X86_64
OS Version: 6.1
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Summary of database details:
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Database Type: ora
Database Version: 11.2.0.3.0
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Summary of RFC details:
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Host: <hostname>
GW Host: <hostname>
Client: 000
Destination: <SID>
Language: E
System No.: 00
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BR- Manoj