Hi Everyone,
We have Solution Manager 7.1 system on our customer landscape. Technical Monitoring scenario is configured on it. As I check the alert inbox on a regular basis, I find the below error quite frequently:
Errors in CCDB Stores - Extractor CONFIGURATION (OS COMMAND) failed with below error log:
"Exception while retrieving E2EStore - Failed to open HW file."
Can anyone let me know why is this error getting generated and how this can be resolved permanently.
Thanks.
Regards,
Nidhi