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Service Desk Functionality

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Hi All,

    

We have configured the Service desk in Solution Manager and able to Create Message from the solution manager system and able to view the raised Message from Solman Workcenter.

 

Now we have a few more systems in our landscape from which we want to raise message and those messages should reach our Solution Manager.

 

We are able to create Message from the other systems but those messages are not showing in Solution Manager.Do we need to configure anything extra for this?

 

Is this possible.?

 

Kindly suggest the way to achieve this.

 

 

Thanks and Regards,

Mathan A


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