Hi everyone,
I have set up TREX and SAF configuration in order to user the problem & solution system in Web UI. several problems & solutions were created : indexes are correctly created in FR language in CRMC_SAF_TOOL.
However :
- in the node "check index content", number of hits stays 0
- in the node "check knowledge retrieval", my problem and solutions are correctly listed :
When compiling with F8, nothing is called upon in web ui :
What may have gone wrong? Does any one have any kind of recommendation ?
Many thanks,
Eli