how to see old version attached documents in incidents
user deleted a document, and uploaded the new version. I can somehow find the old document. and how a can look at all the logs upload and delete files in the incident? use Solution Manager 7.01 and...
View ArticleSolution manager 7.1 SP10 Enhanced Retrofit issue
Hi All, We are implementing ChaRM with Retrofit in Solution Manager development system - DEMO Created four local clients for demo purposes 500-D, 600-Q,700-P and 300 - Retrofit ( All clients are local...
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CHARM Retrofit to end in Quality2
Dear Charm Experts,I really need your help. Actually our Charm “runs like a charm” but there is one thing in the transport configuration I do not understand. How does CHARM and STMS work together? This...
View ArticleEWA report not being generated - PLEASE HELP !!!
Dear experts, since about one week we are trying to figure out, why no EWA report on our production BW system is being generated!In the Solution Manager, we see the session with a red flag and NO...
View ArticleITSM-SLA - problems with IRT and MPT
Dear,I'm trying to set up an ITSM-SLA scenario according Oss note 1913133. Despite I followed the not and the relevant documentation, I noticed the followings problems: 1) "First Response by" (IRT)...
View ArticleCreating a roadmap for ALM
Hi Does SAP provide a matrix of all the ALM functions that components like Solman(SP12), TDMS(4 SP7), TAO etc provide and related dependencies or options when you create a roadmap, to determine which...
View ArticleEGI for Security Optimization 7.10
Dear All, While following steps of " Guided Security Optimization Service - Guided SOS " unable to find EGI for Security Optimization 7.10 option inSolution Manager: Work Centers [ screen shot ]...
View ArticleSMD_BI_RFC does not exist
Hello SAP experts, I am configuring the BW reporting for our itsm. While checking the Interactive Reporting Configuration Wizard (/crmbw/config_wizard), I got an errorwith user SMD_BI_RFC which was...
View ArticleSAP Solution Manager 7.1 SPS upgrade
Hi everyone! I am new to BASIS and my company is implementing SAP Solution manager for the first time. I installed it and now I am doing post installation steps. One of those is to update Solution...
View ArticleAlerting (Mail) within MAI/Technical Monitoring
Hello solman experts,we would like to use MAI for system monitoring of ABAP systems. Currently we use CCMS based approach, with which for all the important alerts we set up the automatic auto reactions...
View ArticleNotification and Item approval when creating a Service Order from Service...
Hello guys. I have two questions related to Service Orders created by Service Catalog, How can I set up the notification to the responsible of the Item approval and, Can I have a different responsible...
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Target link SRV-MF-SR?sap-client=100 is not available
Hello folks, In Solution Manager (7.1 SP 12), while configuring ITSM:Step 3.2: Setup Email Notification >> Adapt email Templates When I click on "Open URL" I am having this error message: Target...
View ArticleHow to add newly added Production instances to Managed system config
Hi Experts We have few instances added newly to Production SNC system, i need to add those instances in Managed system setup in solution Manager,Please guide the steps to be followed. I checked LMDB i...
View ArticleSNOTE no storage space available
Hi everyone, I am doing Solution Manager 7.1 configuration using solman_setup.. Now I am in a phase of SAP note implementation. During notes implementation i got runtime error: No storage space...
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Error while creating Business Process Monitoring Objects
Hi Experts, While creating Business Process Monitoring Objects for Background Jobs we are getting below mentioned error. Objects are getting activated but we are also getting below error. Can anyone...
View ArticleCreating Incident and Request for Change as ticket for Help Desk ?
Hi everyone, I am trying to learn how to use the Solution Manager internally in my company. I searched online but couldn't find a clear documentation of the whole process. The ideas is to create a new...
View ArticleTechnical instance status gray in technical monitoring.
Hi, I have configured technical monitoring for MDM server. I am not able to see monitoring status for technical instance MDD and it is showing in grey. Here i am attaching screen shot. Can you please...
View ArticleHow to register WebDispatcher in SLD
Hi experts, how can I register the webdispatcher in SLD?I found this, but I doubt that this is correct.http://help.sap.com/saphelp_nw73ehp1/helpdata/en/48/9cebc918a273e9e10000000a42189b/content.htm...
View ArticleNot authorized for object 7100000XX
Hi SAP experts, We are using Solman 7.1 SP 10 and we are encountering the error "not authorized for object 7100000XXX" for particular user when he creates service request. Please advice. ThanksKK
View ArticleSolution Manager Job Monitoring
HiI have a problem with Job Monitoring. Job-Alerts/Notifications are created only few times per day. Next morning the same. Is there somewhere a place to configure notifications without any...
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