CHARM and Single Sign On
Dear SAP gurus - We have a requirement for configuring SSO on CHARM - Solution manager 7.1When a user logs in to windows workstation and opens the link for CHARM to create a request or opens a link...
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managed System Setup - Update roles -CUA
Hi All, Hi Team, We keep hitting the following error message in our solman production system when doing managedsystem configuration to update roles from to any other managed systems from solman_setup...
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few of the metrics gray in technical monitoring
Hi All, We have configured the managed system setup and technical monitoring for our Production system Few of the metric are shown in gray status ,when i check for data collection it gives below log...
View ArticleTechnical Monitoring - RFC metric 1 Minute-Check
Hi experts, does anybody know, if there is a possibility to call a RFC metric in technical monitoring every minute?As far as my experience is, it is always just 5 minutes. Also if I change the...
View ArticleSAP Solution Manager ITSM
Hi, We have implemented ITSM in Solution manager 7.1 SP 7, Configured email when the status of the incident is changed. It's working fine.We have created PFAC rule to choose the support team...
View ArticleUnable to create task list:Error in creating task list /TMWFLOW/PROJCTC
Hi Experts, Need help in creating task list for charm implementation. while creating task list, we are getting error"Error in creating task list /TMWFLOW/PROJCTC". We have checked all possible root...
View ArticleUpdate working/total duration with every save
Hello group, I have set up SLA escalation and duration calculation (including availability/service hours) - which works fine basically. However, the values for total duration (SRQ_TOT_DUR) and working...
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Exception while trying to get InitialContext. (Cause: there are no access...
Hi Experts , I am adding a java only system to solman . i am getting error in step 4 of manage system configurationIn java parameter field when i am clicking on test logon i am getting this error...
View Article" Migration of Existing Tickiting tool to Solman Service Desk, will help us...
Hi Experts, I require an Immediate Help on the Below Scenario. Currently we are in a Process of Migrating Existing Ticketing Tool to SAP Solution Manager Service Desk. In this Process I have a...
View ArticleAdding SAP delivered test cases into Template Project
Big question, In other customers I was able to find a large array of pre-delivered automated test cases that I could use. Create cost centre, create planning, etc. Now I am doing the same for a...
View ArticleNeeds to create Multiple Incidents for Multiple entries
Dear Experts , I am new to Solution manager , I have one requirement that I needs to create Multiple incidents for multiple entries in the Detailed Info.I tried to implement the BADI...
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Problems in deleting relation in a message/ticket - Sap Solution Manager
Hello SAP Solution Manager Experts, My requirement is to delete relation in a ticket. I have two messages/tickets : 8000007034 and 8000007035 respectively. Can you please tell me the steps to follow or...
View ArticleService Desk Management
Scenario: There are only 6 users in both the servers. One Satellite Server User name: x User name yUser name zUser name:...
View ArticleManaged System Configuration: Error
Hi Friends, I am doing Managed System Configuration for a JAVA system.In the step Enter parameters, I am facing error : Logon test failed for user Administrator Details : No configuration found for...
View ArticleChaRM configuration in solman 7.1
Dear Experts, I am configuring solman 7.1, I have completed up to technical monitoring.Now i am in ChaRM configuration i completed 2 steps. But i am not getting how to perform the other steps(copy...
View ArticleService Desk
Support message created from managed system is visible through crm_dno_monitor but not in solman_workcenter. Why it is so? regardsRajneesh
View Articlecannot create transport request for urgent correction
Hi, Currently upgraded our SAP Solution Manager 7.1 instances to SP 12. After the creating of the urgent correction and changing the status to In Development, it is not possible to create a transport...
View ArticleSevere error(s) occurred in phase PREP_INSTALL/SHDINST_OS while upgrading solman
Hi Expert, While upgrading the solman using SUM tool i am facing issue like beow(attached), Severe error(s) occurred in phase PREP_INSTALL/SHDINST_OS! Last error code set: Shadow instance could not be...
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SAINT Error in phase XPRA_EXECUTION
I installed Solution Manager 7.1 on MSSQL 2012. I started system update up to SPS 12. I used TC SAINT to install Enhancement Packages from downloaded disk and used XML file from this disk. I got this...
View ArticleHow to set "Do not disturb" hours for Technical Monitoring alerts ?
Dear Experts, I configured more or less working technical monitoring in Solution Manager 7.1 SPS 12.Our SLA times are from 7 to 18h. Everywhere I had the possibility, I have put thesehours, like in...
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