Configuring Charm
Hi We are running solman 7.1 SP 10 and planing to implement Charm in our organization.Can anybody help me in getting a good details step by step procedure to start with. RegardsIMAD
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Multilevel Categorization activation error message appeared
Hello, Friends This is Eunhwa Park. I am handling a Incident Management in Solution Manager. I have two questions regarding Multi Level Cagegorization. Firstly, When I activated multi level...
View ArticleSystem monitoring
Hello, I have alert in system monitor about that "Expiring J2EE certificates", what this that?What we need to do?
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How to make Installed Base component read-only in ITSM
Hi everyone, I am configuring ITSM in SAP Solution Manager SPS12. I want to configure user interface so that the Installed Base component is read-only when customers create incidents, and that only...
View ArticleHow to export document URLs from Business Blueprint Project
Hi at all, does somebody know how to export all documents of a project including their web links?I need an overview about all documents related to a project (name, document type, url). Thanks for your...
View ArticleSP12 --> SP13 update benefits
Hello solman experts,are there any benefits and reasons for update of Solution Manager 7.1 SP12 to SP13?Do we know the next release termin nad perphaps new functions for SP14? Thank you!
View Articlesap engagement and service delivery
Hi All, Can some one help me to understand sap engagement and service delivery work center in solution Manager Configuration part uses of this work canter Thanks, Rahul Yedapally
View ArticleITSM Check Background jobs
Hi I am working on Solution Manager 7.1 SP12 starting with ITSM configuration in very first step "Check Prereuisites" when i execute job "Check Background Jobs" it shows below error No job for program...
View ArticleSUM (startup.bat) does not start
Hi all, During implementing support packs with SUM the system interrupted. I had to start SUM again, but now startup.bat won't start. After starting startup.bat a dosbox is opened which tells me it is...
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Adding attachment to a service request
Hello, experts.I'm new to Solution Manager, so any kind of help would be appreciated. My question is, whether it is possible to enhance the service request creation process with a with a...
View ArticleClose tasks with CRM_SOCM_SERVICE_REPORT
Hi, We sometimes use the report CRM_SOCM_SERVICE_REPORT to change the status of RfCs or Service Requests. We are currently testing with tasks and I was wondering if there is a similar easy way to close...
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Early watch report for HANA
Hi everyone, I configured Early Watch Report for SAP HANA, and when I displayed html report in tecnical monitoring, I got something like this: There are no details like in the sample EWA report I...
View ArticleGrey leds in Technical Monitoring
HelloWhy this leds is grey?HostAgent is availible adn DA too
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DVM Reorganisation and Compression Analysis Not Completing.
Hello all, Solution Manager: SP13 on Oracle 11.2.0.4 / AIX 7.1Latest notes applied and setup performed again after SP13.All status light GREEN in Basic/Preparation and DVM setup overview.Latest ST-A/PI...
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ChaRM - Rfc Approval procedure Workflow shows error status
Hi All, After the Rfc approval procedure work flow setting in SPRO, getting the below error. mail is not triggering from Approval workflow. Also i checked the below link, but i am not able to find the...
View ArticleUser status change for RFC document depending on value selected in...
Hi Solman Experts, I want to create action conditions such as User status will be changed for RFC document depending on value selected in Categorization schema. Ex. If value selected for Level1 of Cat....
View ArticleBlue print genaration for ITSM and ChaRM
HiCould some one please point me to the rite direction, I want to generate Generate a Blue print documentation with business process and process flows for ITSM and Charm through Solution...
View ArticleExternal URL link in Request header page
Hi Experts, I know that with transaction launcher in solman we can connect to external URL in navigation area, but I want to publish the same link within the Request header page, as a URL. Any thoughts...
View ArticleRestrict Action Based on Partner Function
Is it possible to configure ChaRM to only allow a specific Partner Function to perform a specific action. For example, I would like to be able to configure Urgent Change to only allow partner function...
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BOL-Entity for GS_CM
Hello everyone.I'm trying to modify the service request creation (add an Attachment assignment block) using the UI Component Workbench (BSP_WD_CMPWB) on an AIC_SRVREQ_G component. I'm trying to do it...
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