Service desk report incident status changes
Hello, Is there any standard option to get an overview of incidents which have changed their status in defined time period? e.g. I'd like to know how many incidents went from status "new" to status...
View ArticleAlerts to be disabled during maintenance in system monitoring
Hi, I have assigned templates and activated system monitoring in solman 7.1 and alerts are being triggered.During maintenance I need to switch off the alerts based on SID's. Let me know the settings on...
View Articlesld server could not be reached: error in processing of http request...
Dear all, I recently installed a solman 7.1 and i´m doing system preparation but I end up with this error here: SLD server could not be reached : Error in processing of HTTP request:...
View ArticleBP error in Solution Manager... Partner xxx is neither an employee...
Hello experts, I have two diferent BPs in my Solman who have the same roles in their respective users, but one of them cant put the status proposed solution,I saw one error in the header data : Partner...
View ArticleDAA agents in Distributed Installation
Hello, Let me brief about our environment.We installed our ABAP and Java systems as distributed installations with virtual host names in one Virtual machine( one IP address...
View Articlefound on the system but in the stack it is listed with version
Dear All,I have downloaded the SPS03, SPS04,SPS08 via MOPZ and facing below errors during SUM --> Configuration --> JAVA of SPS03 while I am doing with SUM08. Error ]: The following problem has...
View ArticleITSM for Infrastructure Components
Hi All, I'd like to use Incident Management for SAP, NO SAP and infrastructure Items.I didnt find any documentation about how to register an IT Item or CMDB Item manually (without IT Infrastructure...
View ArticleCentral SLD
Hi Gurus I need a suggestion where to place central SLD in the landscape. For our customer, We are implementing two new Sol man 71. systesm's. One DEV/QAS SOL and another SOL PRD. Our cusromer wants...
View ArticleDelete Transaction Type?
Hello Solman Collegues,has someone managed successfully to delete a whole transaction type, not only the tickets, from the system (Solman 7.1)? Is there a (hidden) standard way or do I have to delete...
View ArticleSap Router and post installation procedure of SOLMAN
Hi gurus Finally I managed to install SAP Solman with no error messages, install log itself looks good. Also I managed to start SAP Solman with the default instance 00, client 001 and succeeded with...
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Outgoing email on Request for Change
Hello, I have the following issue.I want to use the function More - Send E-Mail on my Request for Change (transaction type YMCR, copy from SMCR).To do this, I have added copy control entries for YMCR...
View ArticleError in configuration check: ICM endpoint
Hello Gurus, Recently we did a complete system migration for one of our system to a new set of hardware. We did perform a system cleanup in LMDB and SMSY before adding the new definition to our solman...
View ArticleSolution Manager 7.1- SLD Configuration
Hello gurus, We have Solution Manager 7.01 and, as its support is finshing at the end of this year, we are planning to upgrade to version 7.1. We plan to install it as a new installation, we are not...
View ArticleCannot implement patches
Hello guys,I cannot implement patches. When I try to implement them, my status of implementation getting stuck at "MOVE NAMETABS". I tried to restart my server, checked TP_DOMAIN file, everything looks...
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EWA: Product not in Solution
Hello, I have installed and configured two Solution Manager 7.1 systems in a two system landscape DEV and PRD. In PRD system EWA does work, so in SDCCN the corresponding job is listed and also the job...
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Details of info cube 0SM_BPMRH for Business Process Analytics
Hi, Does anyone know about the relation between the "Group By" check in the monitors for BPA and the column under which the data is collected in the 0SM_BPMRH cube. if we display the data of the cube...
View ArticleSOLAR_EVAL cannot see copied test packages
Hello ALL I've created test plan with test packages. When I copy a package and try to run the report for status analysis, the copied package isnt there Des anybody knows why does this happen or how to...
View Articlesetting to switch off check for "component error" of transport into LAB Prod...
I have just set up Charm.Incident = ZMINRFC = ZMCRChange doc = ZMHF Everything work perfectly and I have my development system linked to a lab sytem where I can test the creation of Transports and the...
View ArticleSolution manager 7.1 installation in centos
Hi All, I am preparing to install solman 7.1 in centos but i am facing while setting environmenta variables?when i am running xclock am getting error like this can't open ipadress ? Please some...
View ArticleBPM - List of KPIs
I am searching for an entire list of available KPIs within the BPM tool. Can someone point me in the right direction?
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