Change Document ID not created after change is approved
HI ALL, We are using Solution Manager 7.1 SPS 12 and have configured ChaRM& using only urgent change here.While testing we noticed that once the "Request for change" is approved by Change manager,...
View ArticleUnsupported SAPControl operation: GetAlertTree
Dear experts I'm on implementing the monitoring for an SAP Web Dispatcher. I'm able to monitor the HTTP-service (using SAPPingHTTPCollector) as well as the process itself (using SAPControlWSCollector...
View ArticleCHARM Not all transport requests yet released
Hi Experts, We are facing an issue in CHARM at action: "pass urgent change to test" as "Not all transport requests yet released". 1. Checked the user has released the task2. Checked authorizations for...
View ArticleIs there a way to run SUM in batch mode?
Hi, Can we run SUM tool in a way that once configured, it doesn't stops for dialog confirmations? After every phase it stops waiting for someone to just press "Next". Is there a way that this can be...
View ArticleCTS+ Configuration
Hi All,We have a requirement to included the PO systems ( which are completely java systems ) to our CTS system which is solution manager system.The requirement is to have a different transport...
View ArticleArchiving Incidents in solution manager 7.1 SPs 8
Hello Experts, I followed the note 1758090 - Archiving Solution Manager Incidents for archiving solution manager incidents. 1.Closed all incidents using report AI_SDK_SP_AUTO_CLOSE.All incidents...
View ArticleWhat is Logical component? Why is it needed?
What is Logical component? Why is it needed?
View ArticleEEM: prerequisites
Hello EEM experts,we would like to set up EEM in Service Provider scenario. Is it possible to set up one central client with which all the productive systems of different customers will be monitored...
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Customization in Solar01, configuring Business Process Mapping
The customization that we want to know if we can do is to add a custom field to the transaction code tab (either at the business process or process step level) to understand if the transaction code or...
View ArticleScope and Effort analysis
Hello together, I will create a new ' Scope and Effort analysis', but it occurs three error message and I can´t continue please see attachment Now the questions First question is regarding error...
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ChaRM: Authorization to release transport (ZMHF)
Hi, We have a role in ChaRM that should be able to release transports via actions. For example, transaction type ZMHG (emergency change) has an actioned called "Send for Testing". When they click on...
View ArticleChaRM: Reassign Change Document
Hi We are on Solman 7.1 SP12 and are trying to reassign a change document (ZMMJ) to another project. It works fine for me but I have a high level of authorizations. For other users of ChaRM, they click...
View ArticleRetrofit
Hi Experts, Can anyone please provide me with step by step guide for enabling the retrofit functionality. Also let me know with how can we perform below activity as well. 1. How to create two...
View ArticleCharm QGM
Dear Colleagues,We are running Solman based on 7.1 SP12 and we use Charm. Personally I am not the biggest Charm fan in the world as it is - at least from my perspective - quite complex. QGM looks a lot...
View Articleemail as attachment
Hi Gurus, I would like to add an email from outlook as attachment to a new rfq (request for change) including graphics/screenshots in solution manager.Can this be done, and if so, how? Many thanks!
View ArticleNZDM query
We are planning to migrate from ECC5 to ERP6 EHP6. ECC5 was on sql 2005 so we migrated it to SQL 2008 however we are still not eligible for compression because of being on unsupported/lower Basis SP...
View ArticleHow to get EWA report in our mail box?
Hi Experts, I need to automate the process that when EWA report will generate it will send to our mail box. I know in solman there is one option in "System Monitor" -> "Setup" -> "Mail...
View ArticleSolution Manager upgrade from SP10 to SP13
Hi All, I want to upgrade my solution Manager System from SP10 to SP13. As per my knowledge I have to use SUM Tool for this upgrade. I want to know is there anything specific which needs to be taken...
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"Projects" field empty when opening an incident
Dear experts, This is my first time configuring ZMIN and ITSM. I've always used the SLFN/NOTIF_CREATE combo. Well, a lot has changed and I've been banging my head against the wall to get everything...
View Articlejava.lang.string cannot be cast to java.lang.long for Date field in SAP...
Hi Experts, I am trying to add date field to my dashboards query. I am getting "Java.lang.string cannot be caste to Java.lang.long". Please let me know how can I solve this. any information on this...
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