How to add new report on ITSM BW REPORTING
Hi ,I need to add in the tabs section on top of the application : ITSM BW REPORTING, a new tab with a link to a BW report. How I can do it? Thanks. Andrea
View ArticleClik here to view.
"Error while trying to open ZSOLMANPRO link in ChaRM"
Hi Experts, I am receiving the below error while trying to open the ZSOLMANPRO while trying to open the change request form. I tried opening through SOLMANPRO and go into the ZSOLMANPRO via...
View ArticleClik here to view.
issue with the when configure technical systems
Hi Experts,I face problem in solman in manage system configuration , If you have a good solution, please give valuable SuggestionsThanks in advance. kind Regards
View ArticleClik here to view.
error in system monitoring
Hi all, Following status are in RED status in System availability, System Performance & System Exceptions. a. Status propagated from Technical Issue.b. Status propagated from Database. Please...
View ArticleSOLMAN Technical Monitoring alerting specific events
Hi all, I've configured Technical Monitoring (System Monitoring + Job & BI Monitoring) on my solman 7.1 SP12. I've configured a number of metrics and receiving alerts as necessary. I wanted to know...
View ArticleOpen multiple document in SOLAR01
Dear All, There are multiple documents attached in general documentation tab of SOLAR01 in solution manager. Apparently we can only open one document at a time. Is there a provision to open multiple...
View ArticleITSM Interactive Reporting - Call Report - Authority Problem
Hi experts, I did setup Interactive reporting in ITSM according to this guideline.SAP ITSM Analytics on SAP Solution Manager 7.1 - SAP IT Service Management on SAP Solution Manager - SCN Wiki In...
View ArticleCALL_FUNCTION_REMOTE_ERROR
Dear All, We are facing CALL_FUNCTION_REMOTE_ERROR -ST22 dump issue in solution manager server. Almost every minute its generating one abap dump. I have checked all RFC's and background jobs all are...
View ArticleClik here to view.
Add Workcenter in CRM_UI
Hi experts, It´s possible to add the highlighted workcenters of SM_WORK_INCIDENT_MAN in CRM_UI transaction?
View ArticleEEM: work mode dependent Alert for Steps within Robot
Hello EEM-experts, within EEM is it generally possible to define e.g. Work mode "Maintenance", in which the alerts will be suppressed.We would like additionally to define the different thresholds...
View ArticleSolution manager upgrade from 7.0 to 7.1
Trying to upgrade solution manager from 7.0 (ST 400 - patch 17) to 7.1. When i try to generate stack.xml for solution manager i cant see the option in MOPZ..it just shows the option to update patches....
View ArticleClik here to view.
"Lable Name Change for CR and CD in CharM home page to customer specific Name"
Hi Experts, I want to change the name of the change document and request for change to the customer specific name. Please find below the screenshot where I want to change the name and also the...
View ArticleConfigure CA Wily Introscope
Hi, just installed a new SAP Solution Manager and I'm now in the basic configuration steps. Now I have some questions related to the CA Wily Introscope:1. Is the Wily Introscope Enterprise Manager...
View ArticleError while creating synchronization group in customizing synchronization
Hi,While inserting objects from source IMG in the synchronization group it is throwing the error that no access to IMG with trusted rfc destination.But all the rfc are working fine inj both the...
View ArticleProblem in starting Java Engine of Solman
Hi, We have problems starting java services on solution manager system. Services immediately getting down. Below is the log. Please suggest Tue Aug 11 09:07:57 2015J2EE server info start = TRUE...
View ArticleIncident Restriction W.R.T. Support Team assigned in PPOMA_CRM
Hello Experts, I have come across one requirement in ITSM, where in support team members should view incident which are releated to support team only. Let's take an example if 'Jon' belongs to...
View Articleswitching the phase in implementation type project in CHARM
Hello All SMDV is a new transaction type for solman 7.1 for project cycle. even then when im trying to change the phase from development without release to development with release im getting below...
View ArticleClik here to view.
Solution category from satellite System
Hi I upgraded Solution manager 7.01 to 7.1 and after up gradation the category field is not getting updated automatically. In 7.01 it's updated automatically in category Column. So Do I need to...
View ArticleAdd new search criteria for incident management 7.1
Hello, someone can please help me on below. we are using solution manager 7.1 (SP8). we need to get customer last changed date for the incident search criteria.My Requirement is to filter messages...
View ArticleClik here to view.
Cust. support message from testcase
Hello everyone, I would like to preallocate the fields "Component" and "Processor" in testworkbench when creating a new support message. Is it possible to customize these settings somewhere in SPRO?...
View Article
