Job REFRESH_ADMIN_DATA_FROM_SUPPORTaborts
Hello, the daily standard job Job REFRESH_ADMIN_DATA_FROM_SUPPORT with step AI_SC_REFRESH_READ_ONLY_DATA aborts with the following error message:Step 001 gestartet (Programm...
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Enquire object active problem in SUM
Dear all, I'm installing SUM and find there are object inactive. Could you advice can I just activate this object manually? Or do I need to delete my previous applied snote and install SUM again?...
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Adope forms in ITSM?
Hi SAP Experts. I am wondering if it is possible to use Adobe forms in Service Desk instead of Smart-forms? Any insights are very welcome. ThanksBo
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problems with hotlinks in ChaRM
Hi, i very new in the SAP Arena. I setup a SolMan 7.1 SP 11 with ChaRM using RfC with normal change, urgend change and defect correction. Now i am facing issues around hotlinks in My Messages or in the...
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NOT ABLE TO RELEASE TRANSPORT REQUEST IN SOLMAN
Hi, while creating the transport request in Solman, i am able to crate but when i am not able to release ( its again asking for creation of TR ). Please give me valuable feedback. Please find the...
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Introscope Workstation Error Unable to launch the application
Hi Experts, I have an error trying to launch Instrosope Workstation from url http://server:8081 This is the Log: JNLParseException[ Could not parse launch file. Error at line 47.] at...
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Configure CA Introscope - HOSTs Not Connecting
HI Folks, I need some advise. Not sure where or what i have done wrong. Solution Manager 7.1SOLMAN_SETUP > Basic Configuration > STEP 3: Configure CA Introscope Installed Diagnostic Agents, Host...
View Articleallocate viewind and processing incidents by Support Team
Hello. I have SolMan 7.1 customizing. How to create role for support team №1 to allocate viewing and processing incidents by only this support team №1. And Support Team N1 can't processing incident of...
View ArticleJob Monitoring using Technical Monitoring in Solman 7.1
Hi Experts,I configured job monitoring using solution manager 7.1 and my client have a requirement to get auto alters for finished background jobs.. Is there anyone who have idea on solution manager...
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CA Wily Introscope - Unable to Open EM or Workstation
Hi I am unable to Launch Introscope EM or Workstation Webstart. Version 9.1.5 + Management Modules Installed. Status: S:\usr\sap\ccms\apmintroscope\bin>EMCtrl64.bat statuswrapper | The Introscope...
View ArticleZMIN to ZMRQ
Hello. How to create ZMRQ document from ZMIN.Consultant decides that the incident makes wrong and needs to create ZMRQ to different support groups from incident
View ArticleFailed in registering Diagnostic Agent
Hello All, I want to register Diagnostic Agent,but after restarting sap I cannot find any information about Diagnostic Agent in SMD Agent Admin. Here is content in log:...
View ArticleNeed to get finished job alerts using job monitoring through Solman 7.1
Dear All, I configured Job monitoring using Solution Manager 7.1 for Alerts, we are getting alerts for Jobs which are cancelled or Start/End delay or if job completes out of time window. but i have a...
View ArticleIncident Management: Replicating Support team & Message Processor...
Experts, In my current assignment I need to setup additional Support Team and Message Processor along with standard SLFN0003 and SLFN0004 functions. Now to do that I need to hard code same relationship...
View ArticleReconfiguring Old ChaRM to Solman 7.1
Hi Team, I have a Solman 7.1 that was migrated of Solman 7.0, but the ChaRM was activated on 7.0, but I don’t have any documentation how to was configured and now I have necessity of include a new...
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The create incident button appears with a label "No Text"
We're implementing the incident management component in Solution Manager 7.1. When we're in the home page the create incident button appears with a label "Sin Texto" instead of "Crear Incidente". How...
View ArticleSolMan Netweaver 7.1 Background Job Configuration
Hi Experts, I have configured Critical Jobs for technical Monitoring . I have some following question. Kindly clarify. 1. Configured the job in step wise based on Program, say for eg : if a specified...
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Unlocking of locked activities in CN22
Please give a solution for unlocking of all locked activities in CN22 decode. There is option but it is inactive. I attached image
View ArticleAdd a modifiable date field in SOLMAN 7.1 CRM WEB UI
Hi, We are using SOLMAN 7.1 Incident Management, and I would like to add two new modifiable date fields to the 'Details' assignment block view. As I was not sure of how to do it, first I have tried...
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BSP Error an attribute with name "ADRESSDATA" is not defined
Hello Everyone I am trying to create urgent change in my solman 7.1 SP12. but when i click on create urgent change and selct the txn type( ZMHF or SMHF i am getting BSP Error as per the below creen...
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