High paging rate alert VS swaps buffer - ST02
Hi everybody, I'm facing with a lot of alerts in Solution Manager, they concern to "high paging rate" whereas in ST02 there isn´t a high quantity of swaps. I think both processes are related, or...
View ArticleSolman 7.1 - ITSM- Changing Processor or Reporter not trigger partner...
Hello. I have a issue with Partner Determination. I maked the rules to Support Team determination using BRFPlus engine.This works fine at creation of an incident, but when a processor change the field...
View ArticleSRM Server ist not compatible during the update
Hello, I get the above message when calculating the XML-queue in MOPZ for SAP ERP 6.0 Upgrade from EHP4 to EHP6. I dont use SRM functions, they can be deactivated. However I cant move forward when this...
View ArticleSolman maintenance checklist
Hello all, Looking at developing some 'checklist' during Solman maintenance - steps before shutdown and steps/things to check after restart.All comment, idea will be appreciated. Thanks in advace....
View ArticleBasic Configuration and SAPConnect
Hi To my understanding Configure SAPconnect part is the right place where basis team initially configures e-mail services, which later is being used by incident management and other parts of Solution...
View ArticleJob GN_WORKLIST_GENERATE canceled
Hi everyone, The job GN_WORKLIST_GENERATE finishes canceled everyday with the next error: Job startedStep 001 started (program GN_WORKLIST_GENERATE, variant , user ID SOLMAN_BTC)No authority.Job...
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Confirm message in work center is not working
Hi experts, we upgraded our solman system to solman 7.1 sps8.In incident management work center we have the problem that when a user confirms a message, the system responds an error message: There are...
View Article" client & customer" Incidents are blank.
Dear All, when i go to IT services management , choose on INCIDENTS , click on search there got many list of incident . at there got 2 column , client and customer. but no data / information at all. i...
View Articleerror in solman 7.1 system preparation phase 5.4 agent connectivity policy
Dear Gurus, when i run upgrade solman 7.0-->solman 7.1-MS SQL Server 2008 error in solman 7.1 system preparation phase 5.4 SetAuthentication Policy for...
View ArticleITSM - Messages for dispatching problem
Hi there, I have some problems with the assignment block "Messages for dispatching". 1. Some users see more incidents / service requests than others, even though they have same roles, authorization...
View ArticleUnable to select any project in charm
New project is not getting selected from Project field of Charge request transaction in Web ui screen. Getting an error "Activity header not found 00000000000000000000000000000000" after selecting any...
View ArticleIn SOLMAN during system preparation not able to execute further activities
Dear All Gurus, I m facing a problem while editing users in system preparation. When I am clicking on Edit in creating users in system preparation it is not going forward &...
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n-1 for SAP Solution Manager (??)
Hi Friends, I was going through a document which overviews New Enhancements with SAP Solution Manager 7.1 SP10 for ITSM, While compared to SP05 there is much more; which has come.So far, I am under...
View ArticleLMDB Infrastructure Status Warning
Hi dear Forum, I'm facing problems with LMDB Infrastructure so MAintenance Optimizer is not working.Solman 7.1 SPS08 Central Note ImplementedSLD:Model Version (sld/active): 1.6.36 SAP CR Content...
View ArticleQueue monitoring
Hi All, Please let me know whether queue monitoring(smq1 and smq2) in our PI system can be done from solution manager 7.1. "We had one Business issue in monitoring wherein file was processed in PI...
View ArticleExtending BPM notifications for Application log
Hi,I am setting up an alert notification in solution manager for Application log. It is displaying the count of application log, But the requirement is to extend the functionality and add log number...
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DB2 instance\database status gray
Hi, Under system monitoring tab we are getting gray alert for DB2 instance status and DB2 Database status. I have checked all the extractors they are running fine. However in DBACOCKPIT i find inactive...
View ArticleNo English definition was found for the status profile SMOR0001
Hi experts, there are strange results in Self-Diagnosis of our Solman7.1 SP10No English definition was found for the status profile SMOR0001Dropbox - SMOR0001_00.jpgI go into tx CRMBS02 to check the...
View ArticleDelete old alerts in Self-Diagnosis of Solution Manager
Hello Gurus, we get always old alerts of the EFWK Framework Checks the last EFWK extractor run-Although necessary, extractor for system <SID> was not started by 18.09.2013 22:56:47 is there a...
View ArticleTechnical Monitoring - Alert for Grey Metrics
Hi experts, is there a possibility to create also alerts for grey-metrics?Or how to ensure, that a metric did not get in "grey-status" and will not be checked? Kind regards
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