Issue Registering the Introscope Agent to EM
Hi, I am trying to install IS agent for Tomcat server on Windows machine and connecting to Solution Manager EM for monitoring. But I could not see any Tomcat Agent on EM or log files for Agent on...
View ArticleClik here to view.
'Send to SAP' - installation number is not assigned to a customer
Hi Guys, I'm setting up the ITSM in SolMan 7.1 SPS08 and trying to use the function 'Send to SAP'. I was trying to forward the incident ticket created by the customer in CRM UI and use the 'Send to...
View ArticleClik here to view.
http://:/index.html called unsuccessfully
Hi, I'm getting the alert "java system http availability " in the system monitoring of Solution Manager 7.1 SP8.Managed system version is IDM Netweaver 7.01. We were able to access the url...
View ArticleStart Diagnostic Agent on satellite systems fails with errors
Hello, after installation diagnostic agent on satellite system (linux) didn't start, so I tried manually.But agent doesn't come up although startup script tells everything is fine."sapcontrol -prot...
View ArticleSLD configuration in solman7.1
Hello Experts,I am configuring Local SLD in solman (solman_ setup) after upgrade to 7.1 I have given port of ABAP ICM HTTP port number (8000) by mistake instead of solman dispatcher HTTP port no...
View ArticleSolMan charm SP 10 and PPM
Hi, our client has just upgraded their Solution Manager 7.1 to SP 10. Now that we have the software component CPRXRPM installed, we would like to try PPM with ChaRm. But we have some questions : -...
View ArticleCan Co-Exist two CHARM setups for managing an Unique Landscape?
Hi Guys We are actually migrating and Upgrading an existing Solution Manager 7.01 to 7.1 Since we are performing tests on this Sandbox system, we would like to replicate CHARM configuration and execute...
View ArticleSOAP Adapter Error :: java.net.BindException
Hi All, Getting below error in AE Error Delivery of the message to the application using connection SOAP_http://sap.com/xi/XI/System failed, due to: com.sap.aii.af.ra.ms.api.RecoverableException:...
View ArticleClik here to view.
Incident sold-to party & product relation
Dear consultants, We have a requirement for our Solution Manager's service desk. I need the correct approach to the following scenario: When I select the sold-to party field (e.g BP 142), then I use...
View ArticleClik here to view.
Upgrade SM 7.1 - The Installation/Upgrade Package for Add-on BI_CONT rel. 706...
Hello everyone. I am in the process of upgrading our Solution manager to 7.1 from 7.0. We have the following in System/Status (See attached photos) When I go into SAINT to run the upgrade, I load the...
View ArticleITSM team determination and email
All, Lots has been written about this topic. This thing is so complicated. I know less than nothing about this. Very simple question to start with. In my Solution Manger/ITSM/Service Desk, I don't...
View ArticleRestricting 'Delete Row' in Documentation tabs of Projects
Hello,Is it possible to restrict the Authorization to 'Delete Row' option in the Project documentation/ General documentation ? We tried Authorization trace and no Authorization object checks are hit...
View Articleconfiguring cCTS Enhanced lock Management
Hi, We have implemented ChaRM with cCTS and now we want to use the full benifits of cCTS. in one of the slides of cCTS i found the below points: •Free lock definition•Project specific locks•Local CTS...
View ArticleClik here to view.
Roles & Authorization for Solution Manager 7.1
Hi, I'm working on SOLMAN 7.1 SP05. I have copied the business role SOLMANREQU to ZSOLMANREQU and assigned to user id ABC the following roles:...
View ArticlePCOE Audit
Greetings SCN Community, we are going to have a PCOE Audit very soon and, if it´s possible, I would like to get from you some heads up and hits on how to do well during this audit. It would be...
View ArticleIT-Servicemanagement - Selection of Categories
Hi experts, we using the IT-Servicemanagement which is based on Solution Manager 7.1 SP8.We are already having around 10 000 changes/incidents on SP8. However, we are always facing the problem, that...
View ArticleClik here to view.
Regd. Process mapping in Solman to ISO 20000-1:2011
Hi All, Can we map all the 16 ITSM processes which are part of ISO 20000-1:2011 in Solution Manager 7.1? If yes can you help me to map the process with the Solman feature which can be used to map that...
View ArticleIT-Servicedesk - Add button
Hi experts, I would like to add a customer functionality in our IT-Servicedesk which is based Solman 7.1 SP8 webui. In fact I would like to create a button directly above or near to...
View ArticleService Level reports are not getting updated...
Hi, We have configured SLR in our landscape (SAP SOLUTION MANAGER 7.1).We are getting the SLR reports every month, But In this month we are facing issue with SLR. Our SLR report is generated but there...
View ArticleClik here to view.
ITSM -
Dear All Gurus,I am bit new to SOLMAN, How to change/add new status to SOLMAN ITSM (as per attached image). Plz advice...
View Article