Adding new fields to CRM_UI service request creation
Hi fellow solman experts, I need to add some fields in CRM_UI when a new service request is created using solmanrequ business role for the requester. I tried to compare it with incident management and...
View Articlesaprouttab
Hey, i need some help. i setted up a new Sol Man 7.1 now i must connect my SolMan with the OSS and i get no Connection. I installed the saprouter complete. But i have no clue how to do the saprouttab...
View ArticleMonitoring object is fetching previous day data
Hi there,We have come across a problem with Business Process Analytics, where the monitoring object shows the data of previous day, in spite of the day selected for fetching data. For instance, if I...
View ArticleNo info object found for the specified context
While trying to copy a custom roadmap with attached documents we get an error "No info object found for the specified context". Any pointers on the issue will be appreciated. Also where do we check the...
View ArticleHelp -> Create Support Message
We are running Solution Manager 7.1 SP6. Have performed most of the ITSM related setup/customization activity but may have missed something. Issue/Question:When I create an incident using the WebUI or...
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program RNOTIFUPDATE01 always cancell due to UNCAUGHT_EXCEP
Dears;On Our SLM ,the backjob: REFRESH MESSAGE STATUS always cancel due to run time error(UNCAUGHT_EXCEPTION),details as belows(fetched from ST22) Please give us some advice, thanks.June Zhu
View ArticleUnable to update message processor field via crm_order_maintain
We have a requirement to programmatically change/insert the “Message Processor” field on a Solman Incident. Our system is SAP Solman 7.0I am using CRM_ORDER_MAINTAIN function module for this purpose....
View ArticleSAP Solution Manager 7.1 as part of SAP Enterprise Support
Hi All, We are considering to implement SAP Solution Manager 7.1 as part of SAP Enterprise Support and we are skeptic as to what Components shall we include in our installation. Any information as to...
View ArticleCentral system monitoring for service providers
Hello Solman-experts! We have own SAP systems and we act as service provider for our customers. In order to monitor all the systems (own and those of customers) we would like to roll out the functions...
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ChaRM: Partner Function - Role
Fellow Members, I am trying to add new partner to my Partner Determination Procedure. I have created them in Partner Determination procedure as seen below and also have made the required settings for...
View ArticleEnabling http Proxy in SMD Agent
Hi I have installed the Diagnostic Agent 7.3 on a managed SAP system and have connected it to our Solution Manager 7.1 system. However, the SAP system is not directly accessable by the Solution Manager...
View ArticleCustom Web templates on SAP Solution Manager 7.1
Hello, I am using SAP Solution Manager 7.1 SP08 to manage transports with ChaRM. I have setup the ITSM BW reporting and the result was there. But it doesn't fit my requirements. I want characteristics...
View ArticleDuplicate Entries in LMDB
Dear All, Here is my Interesting query : SID : ABC DB Host : dbserver.co.com Apps1 host : appshost.co.com I’ve two entries in the LMDB with the below situation. ABC on appshost.co.com: Suppliers...
View ArticleSolution Manager fetches standard UI configuration for Change Documents ZMHF
HI, I am facing some problem with the ui configuration for the Change Documents in Solution Manager 7.1 WebUI. I created copies for the standard transaction SMCR, SMHF, SMMJ and so on.I also created a...
View ArticleSLDDSAPIUSER is frequently locked
Hello, I did a "re-new-installation" of Solman 7.1 on the same host as old solman. With this new installation I changed standard master password.After installation I did steps in solman_setup. At step...
View ArticleCentral CTS update
Hi! Does anybody know what's happened to Central CTS?In TECHed2010 SAP announced Central CTS, but since then there's no further info. I wounder if this functionality has been integrated within Change...
View ArticleE-Mail functionality in SAP Solution Manager 7.1 in CRM WebUI
Dear Friendz, I am configuring CHARM 7.1 ST10 SP 8 Version. Requestor is able to create the rquest change and gets approval from Change manager and then make the urgent change and release for...
View ArticleSLDDSUSER: change password
Hello, after newinstallation of solution manager on same server (same IP, same hostname) with new passwords, SLDDSUSER gets frequently locked.Now I would like to change password for SLDDSUSER that...
View ArticleProject landscape not configured; set th status to "open" first
When i click on the show Project status Switches it says "Project landscape not configured; set the status to "open" first" Project status is "Work In Process (25%)" till last week it is working fine...
View ArticleSAP WPB and SLD (Solution Manager 7.1)
HiWe have SAP WPB and SAP solution Manager 7.1 SP08, we want to know if it is possible to connect SAP WPB to SLD in order to configure maintenance optimizer, earlywatch, E2EI haven't found such...
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