SLA Determination Based on Support Team
Hi , I want to setup SLA Determination in ITSM based on BP-Support Team .Can anyone give me some hints with that ?I tried to assign SLA Profiles to the BP ("Accounts" in CRM_UI) , and used Access...
View ArticleHow to delete unsuccessfully created Change requests from Dash Board??
Hi I am doing Solution Manager testing. I created few changer requests. Because of few errors while creating I could not see Actions Button while approving the change request.and even I am not able to...
View ArticleST-PI 2008_1_700 SP09 (SAPKITLRD9)
Hello, I`m in preperation phase for patching the solution manager plugin tools at the satelite systems, in detail: From SP08 SAPKITLRD8 -> to SAPKITLRD9 (1 Package via SPAM) From ST-A/PI 01Q_731...
View ArticleDBACOCKPIT: DBA Planning Calendar
Hello, Solution Manager > DBACOCKPIT > Jobs > DBA Planning Calendar I can view the results of any jobs I have scheduled in DB13 in any of my managed systems via this route (as in I can see...
View ArticleCharm - IF TR is not moved to Production,Email should get triggerd
Dear All, I have implemented Change req. management in system and its working fine. We have one new requirement as, Mail should get triggered if TR is not moved to production in urgent change. I...
View ArticleRenew and Download maintainance certificate from solution manager
Hi Friends, I am looking to renew and download maintenance certificate for MANAGED SYSTEM from Solution Manager (7.1) SP12.Can you guys guide me on this how do I proceed. Thanks & Regards,Solman...
View ArticleSOLMAN SP12 (7.1 SR1) Upgrade is running
Hi Friends, Facing issue. After successful SP 12 (7.1 SR1) Upgrade in SOLMAN via SUM. We had to restore backup which was taken after completion of EXECUTION phase. Now I am able to log on to SAP but...
View ArticleCCMS_BI_SETUP fails due to unknown system
I am having to re-run CCMS_BI_SETUP and it is failing because on an unknown system. This system has been decommissioned and I have removed it from everywhere I know to (LMDB, SLD, DBACOCKPIT, etc.)...
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Host agent availability ping failed
Hi Experts, We are facing a issue in our landscape as host agent availability ping failed(ping to listener: $HOST_IP$ 1128 not successful) after re-activate the host template. Can some one please...
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Issue while Upgrading Stack through Sum Tool in Solman
Hi Experts, We are facing an issue while upgrading support packages in solution manager through Sum Tool using Stack. System Details : Solman Version : Solution Manager 7.1Sum Tool Version : SUM 1.0...
View ArticleIs there any connection with database and introscope agent
Hello Techies, I see below error in the stderr.log. Any help on this. 8/26/14 12:25:02 AM IST [ERROR] [IntroscopeAgent.AppMapEdgeCommand] Cannot send [[SomeManagement|getContext[Test.war[0]]...
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BPO dashboard - graph not visible
Hello I am unable to view graphs when i display BPO dashboard. (Solman 7.1, SP10). I updated the AKF repository as well but am still unable to view the graph in dashboard. Can someone please throw some...
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Restrict fields in Change Request depending on user status / role
Hello everybody, based on my requirements I am trying to restrict some fields in my ZMCR-Transaction from edits depending on the user status: After approval the field "Description" should be blocked...
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While adding custom field in urgent change-Create new field button in AET is...
Dear All, we have requirement to add some custom fields in urgent change document. while adding custom fields using AET, create new field button is not coming. Thanks in advance. points will be...
View ArticleWe have been having some issues with Email notifications not going out and...
We have been having some issues with Email Notifications not going out and getting hung up in SOST. Can anyone please tell me whether we can use SAP Solution Manager to monitor outbound email?
View ArticleSolman Java Stack Issues in System Migration
Dear experts, I compress the solman system and copy it to another host, and then unzip it. After configuring database and solman system, I start database and solman abap stack successfully, but can't...
View ArticleSDM agent not registered despite successfully smdsetup managingconfig
Dears,I have a new Soution Manager 7.1 Stack 11 where the steps System Preparation and Basic Configuration have been perfored copletely and sucessfuly.Now I'm doing the Managed System scenario to...
View ArticleSAP Security Optimazion Service
Hallo Solution Manager experts,besides the EWA and SLR reports we are very interested in getting SAP Service Optimazion Service. Can these Services be generated from SAP Solution Manager for customers...
View ArticleTrex with ChaRm
Hi Guys, I have configured the trex system to be used for Full Text search with CHARM. However, not all documents are displayed in the result. For example: there is term "YWV" is few of documents(...
View ArticleHow do you move changes from your project developments into the maintenance...
Good day colleagues. We are in the process of introducing retrofit, and the picture is clear for us, generally speaking, to retrofit the project landscape with the changes done in the maintenance...
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