Dear Experts,
I am currently experiencing an odd issue in our current server and would be greatful if I could receive some support on the matter.
We currently have SolMan 7.1 SP11 and we have fully configured ITSM for our VAR candidacy.
The main issue is that the client's user which we are testing with cannot see any ZMIV type of incidents on "My Messages" area:
Image may be NSFW.
Clik here to view.
(Even though I have 6++ reported by me, and 2++ that require my action)
The thing that I find extremely odd is that by mistake, I created a ZMRQ and this... I can see. But I can't see ZMIV which is what I really need!
This cannot be an authorization issue. I have created extra roles with specific authorization objects (with *), added SAP_ALL/SAP_NEW, and still, the only type of transaction this user can see are ZMRQ, no ZMIV.
Any idea as to why this might be happening? I'm pretty sure this must be a customizing issue, but can't fathom where.
Thank you,
Best regards!
