Technical Monitoring - Customer Metric stays grey
Hi experts, I did create a customer metric (RFC PULL) which reads data from an RFC-FM.I did create a rfc-pull template and did assign this to an customer metric and alert. However, the metric always...
View ArticleSolution Manager backup not available
Hi, We are at a stage where we have the database issue and Solution Manager is not coming up.The last backup which we have is very old an year back old.We are middle of risk assessment, need to...
View ArticleChaRM - Adding a check on Ext. Reference field
Dear all, In the CRM UI, I have added the Ext. Reference field (thanks to Michael Pitey's great article: Adding External Reference Field to CHARM in Solution Manager 7.1 (No Coding Required)). I would...
View ArticleDiagnostic agent status shows " agent not found " in solution manager
Hi, I have installed diagnostic agent in managed system and connected to solution manager and done managed system configuration. The agent status was shown as started.Suddenly now when i checks the...
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ITSM ZMIV Visibility Missing from "Assigned To Me" - "Reported by me"
Dear Experts, I am currently experiencing an odd issue in our current server and would be greatful if I could receive some support on the matter. We currently have SolMan 7.1 SP11 and we have fully...
View ArticleTransport requests migration
Hi Guys,We Have migrated our development system from DC1 to DC2.Some versions in DC2 are still pointing to DC1, but when i click on the transport, there are no details.Is there a way to move the...
View ArticleEnd user Experience Monitoring
Hi All, I am configuring End user experience monitoring . I would like to know if EEM Robots can be installed on Windows7 32 bit ?? I couldn't find the installation files for EEM Robots ( SMD agent in...
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Help Needed: HP QTP/UFT integration with Solution Manager
Hi Experts, We are trying to make HP UFT 12.00 work with Solution Manager 7.1 for enabling automated testing for our client. We have successfully linked HP UFT and Solution Manager and were able to...
View ArticleIn Processing with SAP
Hello Experts, I could not confirm a message when it is still "In Processing with SAP". Is this standard? How should we customize this so that messages can still be confirmed even if it is still with...
View ArticleGlobal/Regional Scenario for CharM
Hi, We have scenario, where development happens in both global dev and regional dev box. CharM will be implemented only for one of the region.Global and other regions will continue to use 3rd party...
View ArticleSolution Manager 7.1 SP10 Upgrade using SUM 1.0 SP10 taking long time during...
Hello, We have Installed Solman 7.1 SP4 and now trying to upgrade to SP10. kernel release 721 kernel make variant 721_EXT_REL OS windows 2008 R2DB: Oracle 11.2.0.3 This seems...
View ArticleLMDB Configurations on Solman 7.1
Dear Experts I wanted to no how to do verfication of lmdb in solution manager 7.1 sp plzz help me in this if any one have a steps or screenshot so send meKindly guide me on how to do it Thanks &...
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Where these alerts come from?
Hello, Mr/Mrs experts,We works with Solution Manager 7.1 and I'm findingalot ofalerts in alert inbox from which I don't know theirmeaning. The technical system analyzed is our enterprise portal on an...
View ArticleApplication Log Content Monitoring in BPMon
Dear SAP Specialists. We are currently monitoring Application Logs in SAP Bank Analyzer 8.0 system within our Business Process Monitoring (BPMon) setup. Application Log Monitors in Solution Manager are...
View ArticleSolman 7.1 SUm Upgrade Stuck at preprocessing
Hello, Error occured during MAIN_SHDIMP/SUBMOD_SHDALIASCRE/PSCRGEN_GRANT! . Tried NOTE 1563660 but didnt help that.But I tried this note in original system. Do I need to do these steps in shadow...
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Host agent status is unknown for database (DB6) hosts in landscape browser
Hi,Host status is unknown for database (DB6) hosts in landscape browser. Trusted connection between DAA and host agent is working and host agent status is also green in Agent admin....
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The internal Id Of preferred Enterprise Manager could not be found
Hi Experts,I am getting error (The internal Id Of preferred Enterprise Manager could not be found) in phase "Generate System level metric" in step 8 of Managed System configuration through...
View Articlesolution manager 7.1 - Entering upgrade-phase...
Hello, phase "MAIN_SHDIMP/SUBMOD_SHDIMP/SHADOW_IMPORT_INC" looks like hanged. I tried restarting the SAP SUM and oracle but it get stopped at same stage. There is no log generating neither any change...
View ArticleBC sets through Transport request
Hello Experts, I am creating BC sets from Transport request. For respective processes i have selected the TR in which whole configuration is saved for a process. I s it the right approach that i am...
View ArticleEHP6 Upgrade to HANA + Solman
Hi, I am in process of upgrading and migrating ERP6 EHP6 from Oracle to HANA and i am new to Solution Manager and facing these issues 1) in Mopz, it throws warning "Product registration for installed...
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