Dear,
In my solution manager system, there are total 10 customers ID.
At first, we seek help for configuration and we're done with 5 of 10 user.
All of these 5 users are fine to test connection in SM 59.
Yet, 1 of 5 users (5 users here refer to success in testing connection at first) and the rest of 5 users have some problem regarding connection test over past months.
The other 4 users that succeed in connection test at first still stay fine.
I have no idea about that.
Can anyone help me to fix this issue?
Thank you