Dears,
I have some question about table CRMV_SRQM_DATSTA:
1) according to the configuration guide of ITSM or SLA, Oss Note 1674375 should have a list of records to be added or deleted , but as I can see there is only one pdf attached with only a list of records , without any other indication about what should be added or deleted.
Maybe the full table content has to be replaced with the record listed ?
2) I'm using a customized Status Profile ZMIN0001 and a customer Date Profile ZMIN_ITEM.
So as first I'm adding to the table only those entryes for Status profile / Date Profile SMIN0001 /SMIN_ITEM modifying them as ZMIN0001 /
ZMIN_ITEM.
For example:
StatProf User Status Description Date Profile Duration Date TYpe
ZMIN0001 E0003 Customer Action ZMIN_ITEM SMIN_CUSTL
But the pdf attached to the note has also a lot of entries for others Status Profiles, like SMIN3RD1 or SMINHPQC
What these entries means and what should be done with them ?
Best Regards
bye