Copied Business Role in Solution Manager ITSM

Hi All

This is eunhwa.

I have a question regarindg copied business role in Solution Manager ITSM.

To copy business role, I copied technical roles Navigation profile, configuration key and PFCT Role ID. And then I copied
a business Role. And assign copied technical roles to copied business role.

And I changed Direct link group UI. For example, in copied business role ZSOLMANPRO, There were many
direct links, I only left ‘incident’ and ‘problem.

However when I selected incident’ in direct link, there was no transaction ‘zmin’ assign. I couldn’t create a incident.

Why this error happened? Is there anything which I miss?

Thanks.

Best Regards,

Eunhwa Park