Same set of managed systems for Solution manager systems in Dev, QA and Prod
Hello experts, We have 3 tier landscape (dev, qa and prod) for solution manager (SMC, SMQ, SMP) with managed systems (PAD, PAQ, PRD). We are done with ChaRM configuration on development box i.e. (SMC...
View Article"Attachment" assignment block for service request
When creating service request on SOLMANREQU biz role, we don't have "attachment " assignment block as we have in incident. How can we add it?I am working on solman 7.1 SP12, customer requires to have...
View ArticleHow to Skip transport creation for particular client when doing SCDT_FETCH?
Hello, We are in process of doing the doing Customizing Distribution and we need to do SCDT_FETCH for few transports and i want to skip creations of transports for 2 clients as they already fetch...
View ArticleGateway Errors After Removing an Application Server
I removed an application server from one of my systems and now the logs are being spammed with numerous entries from Solution Manager SAP gateway connection failed. Is SAP gateway started?...
View ArticleSetup Extractor & House Keeping (UPL) failed
Hi All,I'm configuring the Scope and Effort Analyzer scenario in Solman. Solution Manager version is 7.1 SP 12 and running MSSQL database. Managed system version is ERP 6.0 EHP5.The UPL extractor of...
View ArticleMAI-Infrastructure inconsistency
Hello, in our Soluton Manager 7.1. SPS8 developement system we activated (and configured) the self-diagnosis-feature after going through the solman_setup.After the initiial run of this feature there...
View ArticleHow to maintain time recording activities for different transaction types?
Hi Experts, We want to have different time recording activities for different transactions. Below are the steps will be followed to define time recording activities. 1. Go to SAP Solution Manager...
View ArticleIs FQDN Mandatory for Solution Manager Technical Monitoring
Dear All, We are planning to Setup the Solution Manager 7.1 and plan to Setup the Technical Monitoring for Following servers. Monitoring and alerting purpose. ECC6.0 EP 6.0PI 1) Is Full qualified host...
View Articlesolution manager disp+work stopped
hii all, i have installed solution manager on windows2003. when i tried to start the solution manager dispatcher is getting stopped and workprocess in abap process list is getting ended status of...
View ArticleDropdown PPOMA_CRM CRM_UI
Hello experts, We are using the IT service desk (CRM_UI) and we encounter following issue concering dropdowns for support teams and processors: We have 2 fields: "support team" and "processor". The...
View ArticleAttachment names in smartform mails
Dear all, We are using SAP Solution Manager 7.1 SP11 Work Centers, with automatic sending of mails when status changes etc. The consultants would like to be able to see the names of attachments in the...
View ArticleScope of logical component and solution in Solution Manager 7.1
Hi Experts, We have done initial setup of SAP Solution Manager 7.1 in our landscape.Since we have configured logical component and solutions,I am not much aware about the scope of logical component and...
View Articlee-mail template send from AI_SDK_SP_GENERATE_BP_V2
Hello, I trying to send an automatic e-mail for all new S-user of our VAR customers. I run AI_SDK_SP_GENERATE_BP_V2 for one customer with the next options:- Check Service Desk- Check S-User Country-...
View ArticleError due to Status profile customizing or authority
Hi Gurus, I am new to ITSM & ChaRM. We are facing one issue in urgent change request. When change request is completed the corresponding incident status must be set to Confirmed automaticcally but...
View Articlehow to restrict the approve by based on projects
Hi Experts I have configured ChaRM in solman 7.1 sp12. here we have multiple systems and multiple project managers. we have created the project based on the landscape, now the customer wants to...
View Articlesolman_setup 7.1 basic configuration step 3.2 configure SAProuter massage "No...
Hi Experts, I am configuring my solution manager 7.1 SP04 now i am on basic configuration step 3.2 "configure SAProuter . but i see below entry in the table . No SAProuter have been maintained...
View ArticleAn error has occurred during the execution of the Deploy Java core components...
Hello there, Would greatly appreciate if anyone could give some inputs or recommendation.I faced this problem during SPS patching at 5.5 Execution phase. note** My system is a dual stack Trouble Ticket...
View ArticleCharm Request
Hi All. we have few questions on charm configuration 1) we have created one project and assign this project to charm all this project related request will track with charm now my issue with...
View ArticleWebi reports with bex Query
Hi gurus, My webi report is based on bex queries and through connection with Universe.By mistake the connection has been deleted from the CMC. Reports are saved but its showing universe generation...
View ArticleChaRM Approval Procedures: Flexible or Messy?
We have customized for our RfC YMCR some additional approval procedures in order to cover our approval governance.The approval procedure value help in the "Change Planning" section of the RfC Header...
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