Support Team via BRF+
Hi , I configure a BRF+ function to determine support team requirement based on the Category 1 selected, also enabled the function in the ZMIN_STD action profile which determines the support...
View Articlewhile importing transpot from solman error
Hi expert, When Customers try to import their Transports into DEV System from solution manager they are getting the following error. regardsManjappa
View ArticleAutomatic e-mail to message processor - Status Change
Dear gurus,In ITSM - incident management (Solman 7.1 SP 12), I am having trouble with automatic email notification of Processor whenever there is a reply /status_change from the reporter. No...
View Articlecharm status unable to set to 'to be tested'
Hi Everyone, Can someone help me to resolve this issue.Please find the attachment.The transports have been imported into Integartion System, but in charm we are unable to chnage the status to 'TO BE...
View ArticleWeird error during Managed system configuration
Dear Experts, I am facing those strange errors during step 8 of the managed system's configuration: Could you please kindly advise on how to solve those without opening an OSS message... Many thanks...
View ArticleChaRM on Solution Manager 7.1 SPS8 & Windows 7
Hello SAP Experts. I have a question regarding ChaRM, SCMA, and Windows 7 on Solution Manager 7.1 SPS8. When in a ChaRM document that needs to be promoted to the next system (a preprod system, in this...
View ArticleQuestion about Sold to Party
Hi Experts, I need to create offices as companies with the main objective that the sold to party must be an office. Can I create as sold to party to various offices of the company? Thank you very much
View ArticleHow to monitor Client Setting Changes in Technical Monitoring of System...
<Hi How to monitor Client Setting Changes in Tsddsdsdechnical Monitoring of System sdsd
View ArticleHostname is showing is null in SLD,SOLMAN_SETUP
Dear Experts, We pushed the CRM server details to solution Manager 7.1(through RZ70).The Hostname is showing as null(SID on null) in sld and solman_setup as well as LMDB also. SLD Screenshot...
View ArticleABAP Message Server Http Availability in red status
Hi Experts,We are configuring management dashboard in solman 7.1 for reporting performance and Availability of SAP systems in Landscape. The output ondashboard graph is very bad (a large section is in...
View ArticleHow to create an Alert for Background jobs which is cancelled 3 times...
Hi Experts,We are having standard Alert for one time cancelled Background job but I would like to create an alert for Background job which is cancelled 3 times successively as per client...
View ArticleHow to customize ITSM url
Hello experts, I've configured service desk and now I'm willing to customize the login url with some simple name rather thangiving ***/crm_ui_start/default.htm to customers to login. I know this...
View ArticleNo SAP message number in IM report
Dear colleagues, When generating service desk message reports (workcenter > incident management > solution independent report ) I'm not able to see the SAP message number. The field is generated...
View ArticleService Desk 7.1 - Sold-to Party for offices in an company
Hi everyone ! I am Implementing a Service Desk (Solution Manager 7.1) for a company, the case is that company would like to have his different offices how "sold-to party" for identify the user for...
View ArticleAI_SDK_SP_GENERATE_BP_V2 report - strange behaviour
I've seen that this report behaves somehow strange. Actually, everything is working fine but, for newly created S-Users in SMP, it does nothing.It needs some time to be able to create the...
View ArticleCan't display column "Role in Project", etc. in Proj. Team Member
Hi,Does anyone knows how to make columns "Role in Project", "Company", "E-Mail" and "Telephone" become visible, in Solution Manager 7.1 SP12, Project Management, Proj. Team Member.I've configured to...
View ArticleWhere can I find the change document with updated solution manager
Hello Expert, We are on the way of upgrading solution manager from SAP EHP 1 for SAP Solution Manager 7.0 to SAP SOLUTION MANAGER 7.1. The access screen changed lot. May I know where I can find the...
View ArticleSap enhancement for ERP option missing in MOPZ
Hi All, I am working generating stack xml file for upgrading EA-HR and SAP-HR components*Source EHP7 SR1 new inst) , while generating xml file i need to choose HRRENEWAL Addon . I selected...
View ArticleQuestionnaires for users SOLMAN
Hi experts! Could you give me a link to set up questionnaires for users. RG Tatyana
View ArticleIBase for ChaRM after moving it to Production
Hello Experts, The Production system already has an IBase created where Incident Management is running. Now that we have configured ChaRM (Urgent Change) and planning to move it to Production system,...
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