Extractor jobs failing in CCLM
Hi Experts, While following steps of Custom Code managment, extractor jobs are failing at step 7.2.I also checked all the notes of RTCCTOOL, all are in green status.Is there a way I can make all the...
View ArticleTechnical Monitoring - Remote Instance Availability Check
Hi experts, yesterday we had the following issue.A host was extremly slow. It was an VM-Issue. But, the host was ping-able, so the host-ping metric didn't fire an alert.However, it was not possible to...
View ArticleShort dump while assigning transaction type to categorization schema
Hi, I am configuring Defect Management in Solman 7.1 SP12. I have created a categorization schema and have added categories under it. In Application Areas assignment block, have chosen Application Id...
View ArticleEmail Configuration
Hi, Whenever there is status change in a ChaRM CD emails will be triggered.So i configured actions in transactions; created one action definitions with following details:Processing time - Processing...
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SM_CRM New field does not appear on UI in RfC
Hello! I'm hoping someone else has experienced this problem. I configured the External Reference field to appear on the SM_CRM'sRfC and on the Change Document. It successfully appears on the CD, but...
View ArticleHow to configure CUA to record user changes with the user name instead of CUA...
Hi, We are using CUA on Solution manager 7.0 Ehp1 in our SAP landscape. We are having a hard timeto find who made the changes to the user. As currently changes are recording with the CUA system user....
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Unable to visible Projects in dropdown box
Dear All, We have created three Projects (Maintenance, Implementation , Upgrade ) in Solar_admin_project Tcode In Change Manager screen (Tcode: SM_CRM) Ui screen only one Implementation Project is...
View ArticleService Request change via api
Hi, I am using FM CRM_SSC_SRVREQ_CHANGE to change the service request, I want to change the description field of header, but when I am trying to change via input fields , I am getting error ' this...
View ArticleWPB - Context is Blank and Main Menu Issues
Dear All, Unsure this is the correct forum. But I have two issues. 1. We have found in 9.3 that the context is blank and we applied an OSS note and now the context is filled, but still not alwasy...
View ArticleSLA determination based on Support Team
Dear All I have configured SLA's in Incident Management - Solman 7.1 SP08. It is working fine as per the service & response profile configured. Below is the org structure which is maintained in...
View ArticleWorkflow for Solution Manager Project Document Status
Hello,r We are trying to set up workflow approval for Solution Manager Document status change. scenario:1. Business User upload BB document with status either new or In progress2. Once he change status...
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SOLMAN_SETUP tcode, gets freeze
Hello All, thanks in advance for helping on this.. i am facing an issue with a solution manager system, when i try to enter into the solman_admin tcode, the browser (loads perfect) all the components...
View ArticleBI java Upgrade stack file issue from NW 7.01 SPS 13 to NW 7.4 SPS 9
Hello All, We are upgrading BI java from NW 7.01 SPS 13 to NW 7.4 SPS 9. Abap has been successfully upgraded with valid stack file. But BI Java part is not getting calculated in the stack file till NW...
View ArticleError "BACK RFC not created on HANA SAP system"
Hi Experts, I tried to configure our HANA SAP System using SolMan via Transaction, solman_setup. In configuration step "Connect Managed System", I am getting error "BACK RFC not created on system SBW...
View ArticleService desk on solman 4.0
Hi experts, We need to setup the service desk in solution manager 4.0, can you please suggest any documents to go through first. Having ST Component Version as below. ST 400...
View ArticleAuto fill sold-to-party in ITSM
Hi all, in the ITSM when i create Incident, i want to auto fill sold-to party field, after i choose the author of Incident. Fiiling of the sold-to-party field is based on rellationship between...
View ArticleITSM Support Level Determination not Working
Dear Experts, Am setting up ITSM in solution manager 7.1 SP7, I have created the organizational model and assigned the respective roles for them. Criteria is to choose the Support level 1 based on the...
View ArticleExpectations from SAP ChaRM
Hi All, We are just done with the implementation of ChaRM on our SolMan 7.1. We have also performed a full mock test and everything seems to be in place.Just want to have your suggestions about the...
View Articleattach transport to solman Correction
Hi all, My problem is when I click "Complete procedure" in the Correction I get"Unable to find a change in development system". The reason is that there is no transport request generated by solman,...
View ArticleBPmon - Detail info button not available for "ABAP JOB" monitors
Hi All, After updating our Solman 7.1 to SP12, the "Detail Info" button is missing. We have followed recommended steps in http://scn.sap.com/thread/3431306 and we got the button for all object types...
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