Solman ChaRM 7.1 - Action
Hi Sifus, I would like to ask opinions from experts here regarding ChaRM action. is it possible to control the action based on values we enter in the change request. For example: The Request for...
View ArticleKernel Upgrade using SUM for PI 7.1
I am using the SUM latest patch level to do the Kernel Upgrade on a DUAL Stack PI 7.1 system from 7.11 to 7.21 kernel release SUM is stuck in JAVA_RESTART_SYSTEM_ONLY phase when I give tp-v in the main...
View ArticleCan i configure Root Cause Analysis
I have solman 7.1 with ECC dev, qas, prd in my land scape and i want to configure Root Cause Analysis.Somewhere it was written that java stack system is required for RCA but i have only ABAP stack...
View ArticleClik here to view.
Business Role: ZSOLMANPRO (missing info in NavBar)
Hi I am using Business Role ZSOLMANPRO for CRM Web Client UI (mainly for ChaRM). Anyway, I have tested with SAP_ALL and SAP_NEW and everything appears perfectly. When I remove SAP_ALL and SAP_NEW there...
View ArticleClik here to view.
How to add search criteria options in CRM UI? - Solution Manager
Dear All, We are using ITSM in SAP Solution Manager 7.1 SP08 There are a standard fields " Reported by " and "Support Team" , we would like to use to extend search default criteria. In the search, we...
View ArticleClik here to view.
BPA _ Translations (code vs description) - charts
Good Day Allplease an someone assisti have setup BPA and when i perform the analysis in English , the code and description (vendor) is displayed in the charthowever when i login with language for...
View ArticleSNOTE implementation failure
Dear Experts, recently I upgraded my Solman system to SP11 everything went well. After that I wanted to implement 1933506 - SAP Solution Manager 7.1 SP11 - Basic functions and after ~1,5h I've got...
View ArticleSolman Upgrade: impacts on TAO 2.0
Hi Expert,I'm planing to upgrade solution manager from 7.0 to 7.1 sp11. Currently I have SAP TAO 2.0 SP7 (ST-TAO 200) and HP QC adapter version 1.0 (ST-QCA 100) installed in my SAP SM 7.0. I would...
View ArticleTx NOTIF_CREATE
Hi Experts I am using Solman 7.1 Sp 7, but my company use an old service desk. I need to customize the Tx NOTIF_CREATE, in the field REPORTED BY, at the moment this field take the user whom create the...
View ArticleChaRM SPAU Adjustements transport on managed system upgrade
Hi, We are suing ChaRM 7.1 to manage our transports in our ERP 6.0 landscape. That landscape is now being upgraded to EhP7 and we've just completed the upgrade in DEV. Here's my question; How are we...
View ArticleAI_CRM_ANALYZE_IBASE_SORTF error
HI, In our solution manager 7.1 REFRESH_ADMIN_DATA_FROM_SUPPORT getting failed due to report AI_CRM_ANALYZE_IBASE_SORTF.If i excute report AI_CRM_ANALYZE_IBASE_SORTF i get below error: The Ibase...
View ArticleClik here to view.
ZMIN (Incident) - Cannot view Search Results..what am I missing?
Hi all Ok, I have two users in Solution Manager 7.1 (let's call them User A and User B). They both have identical security roles/profiles including SAP_ALL and SAP_NEW (for testing purposes). User A...
View Articlecustomer attributes on transaction level, where used?
Hi,we have created an implementation project with a 3 level-structure and transactions at process step level. We work with customer attributes assigned to process step level + transactions. I see...
View ArticleClik here to view.
ORA-0060 when accessing table /BI0/ACCMAGGR00
Hi all, we are facing an ORA-0060 error on table /BIO/ACCMAGGR00 with update statement of SAPLSCSM_BI_DATALOAD. Programm SAPLSCSM_BI_DATALOAD dumped then with error TIME_OUT. This issue occured not...
View Articlelimit attachment size in ITSM UI
Hello, limit attachment size in old Incident Management workset works fine.Is it possible to limit attachments in ITSM UI? I use the Solman 7.1 SP11. --thanks,Yessen
View ArticleMaintaining Project Standards Across Multiple Projects
Hello, Is there a way to maintain solman project standards in a template to apply to new projects or do they have to be manually configured for every new project? Any guidance is appreciated....
View ArticleE2E trace analysis in Solman
Dear all,I have some question about the E2E trace analysis on solman. Hope you can help me!~1. We are using Solman 7.1 SP6 and we will upgrade to SP10 or SP11 in recent months. We want to use solman...
View ArticleNeed information on SAP Extended Diagnostics
Dear All, Please help me with documentation on SAP Extended Diagnostics:Benefits of SAP Extended DiagnosticsWhat is available in SAP Extended Diagnostics or what it offers / how it helpsHow to Guide...
View ArticleClik here to view.
SOLMAN 7.1 SP11- Basic Configuration Issue -Enable System Data Measuremen
Hi, At the SOLMAN 7.1 SP11 basis configuration->5 Configure Automatically-> "Enable System Data Measurement" tab ,I getted one warning "CUP: BI content setup failed" I have followed...
View ArticleClik here to view.
Archiving Incidents in ITSM
Hello SAP Experts, I have successfully archived incidents in our Development system. However, before I proceed in archiving the incidents in our Production system, I would like to make sure nothing...
View Article